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Benefits of Mediation from A to Z By Ken Cloke PhD


A. Mediation breaks issues down into "bite-sized" bits, isolating issues so they seem less complex.

B. The process is collaborative rather than confrontational.

C. Mediation acknowledges and values all human needs.

D. Mediation does not rely on memory or credibility.

E. Mediation allows the parties to decide the outcome.

F. Mediation encourages joint problem solving and creative remedies.

G. Mediation is future-oriented, as opposed to law which tries to resolve what happened in the past based on precedent.

H. Mediation permits parties to become human to each other and appear less like stereotypes and cardboard figures.

I. Mediation allows both sides to see the problem as a whole.

J. Mediation employs the interchange and synergy of conversation between the parties to bring about agreement.

K. Mediation compliments the parties as opposed to insulting them.

L. Mediation equalizes the power of the parties to compel a result based on consensus, regardless of the difference in their real power outside the mediation.

M. Mediation surfaces hidden agendas and deeper interests.

N. Mediation helps quiet people speak and talkative people be quiet.

O. Mediation allows parties to "fine-tune” results or change their minds.

P. Mediation encourages people to actually try to tell “the whole truth,” including their complex, differing subjective and emotional truths.

Q. Mediation connects parties through empathy and compassion.

R. Mediation permits the mediators to model useful behavior and discuss ways of avoiding future, chronic conflicts.

S. Mediation allows both sides to win and requires no one to lose.

T. In mediation, the nature of the problem is shifted from the other person to differing positions, and from positions to deeper interests.

U. Mediation permits dialogue to occur in the language of metaphor.

V. Mediation reveals the parties' deeper motivations.

W. Mediation allows

for constructive feedback without the appearance of judgment and encourages restorative justice over retribution.

X. Mediation allows both sides to say no, and create a “positive no.”

Y. Mediation lets people compromise while saving face.

Z. Mediation encourages people to substitute internal for external constraints and avoids enforcement problems due to resistance

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